THANKS TO OUR EXPERTS, YOU CAN SOLVE ANY TECHNICAL PROBLEM PRESENT IN OUR PRODUCTS AND CLARIFY YOUR DOUBTS ABOUT THEIR OPERATION

ONLINE SUPPORT

The online service works via an application called Ammyy Admin, which allows us to connect to your computer and see the problems you encountered.

After having proceeded to download and install the application, simply call our technical support line at 0831-1815236 and provide "Your ID"

Here are a few simple steps, you need to do to be able to take advantage of our services:

  • Download the application from our website: (view screenshot)
  • you can directly search the archive file (rar), opening any folder, then just type "Download", and press Enter you will be automatically taken to the folder where the content installation file of the program;
  • Once found, remove from the Desktop the contents of files in the archive, by clicking on the file name "AA_v3.5.exe" and dragging it all'outside of the archive window;
  • run the file AA_v3.5 obtained and create an ID to provide to our operators;
  • Screen shot programma
  • once that we receive the ID, we will finally be connected to your computer, with your consent, to verify the problem and make everything you need to be able to solve it.

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